Returns & Exchanges

We want you to be completely satisfied with your home furnishings, which is why we offer a 30-day return window for all UK and Ireland customers. If your new decor or furniture isn't the perfect fit, we provide a streamlined process to ensure a hassle-free exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and postcode to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully repack your items in their original packaging, ensuring all hardware and protective materials are included to prevent damage during transit.

• 3.
  Arrange Collection or Drop-off

  Choose between a convenient home collection service or drop your parcel at any of our 5,000+ partner locations across the UK and Ireland.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 working days.